Al Ain Distribution Company: how to pay your electricity and water bill

All the supply of electricity and water in Al Ain is handled by the Al Ain Distribution Company. (It’s not like in the UK etc where there are a number of suppliers charging different prices.)

There are 2 ways to pay your bills. Option 1…

  • Go to an Al Ain Distribution counter: there’s one below Megamart in Al Ain Mall: go down the moving walkway: it’s opposite Gloria Jeans coffee shop.
  • Give the staff there the number of your account which is on the electricity meter at your property. The bill they give you will cover electricity and water. Sometimes that bill is entirely in Arabic, so there’s an element of trust when you pay!. At least you’ll be going away with a receipt. 🙂


Option 2…

  • Go to an Etisalat payment machine: there’s one in Jimi Mall next to the far right entrance.
  • Enter your account number
  • Feed in bank notes
  • Collect your receipt

Let me know if you know of other places where there is a payment machine or payment counter, or any other info to improve this article.


4 Comment

  1. Arshad Ansari says:

    Is it possible to pay our utility bill on line( for AlAin region)

  2. admin says:

    Arshad, I don’t know, sorry. Give the Al Ain Distribution Company a call, and you’ll soon find out! 🙂

  3. Phil says:

    Hi Chris, there is also an AADC building opposite the Al Jimi mall, to the left of the immigration (‘foreigners affairs’) building, sort of silver in colour!

  4. admin says:

    Thanks Phil! 🙂

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